Privacy Information

Privacy Information
Your privacy is important and Right at Home wants you to understand our practices with respect to gathering information from visitors The Website and related to the uses we make of that information. Hereinafter, “Right at Home” refers to Right at Home, Inc., RAH Staffing and any of its related, affiliated or subsidiary companies, and other related or linked Right at Home sites (The Website).  Right at Home strives to ensure the privacy and accuracy of your confidential information.

If you are attempting to access the services that Right at Home offers via The Website, you may be required to provide us with information that identifies you ("Personal Information").  Personal Information may include limited financial information or personal contact information (name, email address, phone numbers, etc.).

If requesting information on caregiver services, all requests will be held in the strictest of confidence.  Right at Home does not actively share Personal Information gathered from The Website. We do not sell any Personal Information to third parties or outside agencies. At our discretion, we may disclose Personal Information when the law requires it or in the event we believe it is necessary for the protection of our legal rights.

No attempt is made to track the activity of individuals or preserve any information relating to identified users.  Activity information is collected throughout The Website and includes information on pages accessed, domains, browsers, and operating systems. This information is used for standard reporting purposes to improve the website.  In accordance with the Fair Information Practice Principles created by the FTC, Right at Home makes full disclosure on the use of any personal data collected at The Website.

Right at Home insures the proper handling of consumer information to prevent unauthorized access or identity theft. We do this by taking every reasonable means to insure your information can not be accessed by anyone except you. All user information sits behind a firewall.  Employees of Right at Home understand the importance of high levels of security and discretion in all functions that deal with consumer information.

Contact Information:
If you have any questions about this privacy statement, the practices of this site, you may contact:

Right at Home
11949 Q Street - Suite 100
Omaha, NE 68137
Phone: 877.697.7537
Fax: 402.697.0289
email: info@rightathome.net

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
By using our Web site located at the URL www.rightathome.net and any other Web site provided by Right at Home, Inc. (collectively, this “Site”) or placing an order through Right at Home, Inc. (“we”, “us”, or “our”), you are indicating your acceptance of the terms, conditions, agreements and other obligations contained herein and in our privacy policies and other policies available on this Site (referred to collectively as the “Terms of Use”). If you do not agree with any part of the Terms of Use, you must not use this Site. Please note that the Terms of Use only pertain to your use of this Site and the information, documents and content on this Site. Additional terms and conditions may apply to products and services offered by us on this Site or otherwise. The Terms of Use is the entire agreement between you and us regarding your use of this Site.

Right at Home, Inc.: Our Services
Right at Home is a franchisor of companies providing homecare for the care of persons with age-related or physically debilitating needs, and supplemental staffing for the healthcare industry. This Site offers information regarding our franchise offering, home care services, staffing services, and editorial content regarding homecare and staffing.

The information provided in this Site is not intended to, nor should it in any way, replace medical consultations with qualified health or medical professionals to meet your individual health or medical needs, or those of your loved ones. Any information obtained through this Site, pertaining to any care matter, is provided without the benefit of a thorough professional assessment and evaluation and therefore cannot be relied upon as a professional opinion or a recommended course of action in your specific situation. Please keep this in mind while making use of this Site and the information, documents and content provided on this Site.

Modifications to Terms of Use or Site
Right at Home reserves the right, at any time, without notice, to modify, alter, update or remove portions of the Terms of Use or this Site without liability to you or any third party. Please check the Terms of Use from time to time as your continued use of this Site signifies your acceptance of any changes, additions or deletions.

Restrictions On Use of This Site and Its Contents
This Site is owned and operated by Right at Home, Inc. All information, documents and content appearing on this Site, including without limitation the text, site design, logos, graphics, icons and images, trademarks and service marks, and copyrighted material, as well as the selection, assembly and arrangement thereof, are the sole property of Right at Home, Inc. You agree to use the information, documents and content of this Site only for your personal use and for no other purpose.

Subject to the Terms of Use, Right at Home grants you a non-exclusive, non-transferable, limited right to access, use and display this Site and the information, documents and content on this Site. We authorize you to download and print the information, content and documents on this Site solely for your personal, noncommercial viewing, browsing and shopping purposes. The authorization of use granted to you in the Terms of Use is not a transfer of title and your use is subject to the following restrictions: (1) any other copying, use, modification, reproduction, performance, display, incorporation into any other Web site or other work, mirroring this Site, framing this Site, or redistribution, retransmission or publication of any downloaded material is strictly prohibited without our express written consent; (2) you agree not to change or delete any copyright, trademark or other proprietary notices from any copy of the information, content and documents which you download or print from this Site; (3) you agree not to interrupt or attempt to interrupt, in whole or in part, the operations of this Site; and (4) you agree not to transfer the information, content and documents from this Site to any other person unless you give them the Terms of Use.

Rules of User Conduct
By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library or other interactive service that may be available to you on or through this Site, you agree that you will not upload, post or otherwise distribute or facilitate distribution of any content, including without limitation text, communications, software, images, sounds, data or other information, that:

1. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortuous, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals) or otherwise violates the Terms of Use;
2. victimizes, harasses, degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
3. infringes on any patent, trademark, trade secret, copyright, right of publicity or other proprietary right of ours or any third party;
4. constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation or any form of lottery or gambling;
5. contains software viruses or any other computer code, files or programs that are designed or intended to, or actually do, disrupt, damage or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
6. impersonates any person or entity, including any employee or representative of us.

You agree that you will not misuse or abuse account access and passwords, and that you are solely responsible for all conduct and transmissions that take place under your account access and passwords.

Right at Home generally does not pre-screen, monitor or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries or other interactive services that may be available on or through this Site. However, we have the right at our sole discretion to remove any content that, in our judgment, does not comply with the Terms of Use or is otherwise harmful, objectionable or inaccurate. We are not responsible for any failure or delay in removing such content.

No Medical Advice or Recommendations
This Site offers information, tools and resources to manage the care of persons with age-related and physically debilitating needs. Right at Home does not provide medical advice through this Site or through any services offered on this Site. We are not a medical referral service and this Site does not provide medical referrals, or make recommendations or endorsements for any healthcare providers.

Disclaimers
While Right at Home endeavors to provide the most accurate, up-to-date information available, the documents, content and information contained on this Site may, at times, contain technical inaccuracies, typographical errors, and other errors or mistakes and may be changed or updated without notice. We cannot guarantee or warrant that the content or other information provided through this Site will be accurate or up-to-date or that the procedure for purchasing products and/or services will operate correctly. In the event any service or product is listed at an incorrect price or is not actually available due to incorrect supplier information or other error, we shall have the right to refuse or cancel orders placed for the products or services listed at the incorrect price or actually unavailable, regardless of whether your credit card has been charged and the order has been confirmed. Information on price and availability is subject to change without notice. We are not responsible for any service interruptions on this Site or its availability to you.

This site and the information, content and documents on this site are provided by us on an “as-is” basis. Right at Home makes no representations or warranties of any kind with respect to any of the products or services sold through this site and hereby disclaim any implied warranties with regards thereto. We do not warrant the accuracy, completeness, currency or reliability of any of the content, information and documents found on this site. You acknowledge that any reliance on any such content, information and documents shall be at your sole risk.

To the full extent permissible by applicable law, Right at Home disclaims all representations and warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, as to the operation of this site, and the information, content, and documents included on this site and we disclaim all representations and warranties of any kind, express or implied, with regard to title or ownership of the content, information and documents on this site.

Limitation of Liability
Right at Home shall not be liable for any damages to or viruses that may infect your computer equipment or software on account of your use of this site. To the full extent permissible under applicable law, we shall not be liable to you or any other person under any contract, tort, strict liability or other legal theory for any damages of any kind relating to the use or attempted use of this site, its content, information, documents or links, including, but not limited to, special, exemplary, indirect, consequential, incidental, or punitive damages (including but not limited to, lost profits or lost savings).

Links
This Site may contain links to other Web sites on the Internet that are owned and operated by third party vendors and other third parties. Right at Home is providing these links solely as a convenience. The appearance of a link does not imply our endorsement of the link or site, nor are we responsible for the content of any linked site. Links do not imply that we are affiliated with or associated with, or that we are legally authorized to use, any trademark, or copyright or other propriety rights displayed in or accessible through the links, or that any linked Web site is authorized to use any trademark, trade name, logo or copyright symbol of ours. You access linked Web sites at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements or programs.

All links to this Site must be approved in writing by Right at Home, except that we consent to links which only: (1) link via a text only link containing the name Right at Home or RAH Staffing; (2) the link points only to www.rightathome.net and not to deeper pages; (3) the link, when activated by a user, displays that page as a full-screen in a fully operable and navigable browser window and not within a “frame” on the linked Web site; and (4) the link and associated information must not create the appearance of any affiliation between us and the Web site offering the link to this Site.

Third-Party Content
Certain content, information and documents from third-party vendors may be made available as part of this Site. Right at Home does not endorse or guarantee the accuracy or completeness of this content, information and documents and all of such content, information and documents are the sole responsibility and liability of such third-party vendors.

Compliance With Laws
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this Site and your purchase of products or services through this Site. Right at Home may, in our sole discretion, report actual or perceived violations of law to law enforcement or other appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of the Terms of Use, we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any person being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms of Use could subject you to criminal or civil penalties.

User Responsibilities, Communications, Feedback, and Submissions
You must be of sufficient legal age and have a valid credit card, with full authority to use it, to submit an order through this Site. By using this Site, you represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree not to use this Site or any content, information and documents contained on it for any illegal or inappropriate activities.

Right at Home welcomes your comments and feedback regarding this Site.  All comments, feedback, ideas, suggestions and other similar submissions disclosed, submitted or offered to us while using this Site or otherwise (collectively, “Submissions”) are not confidential and will become and remain our property. We shall be entitled to use, display, publish, reproduce, modify, transmit, sublicense, translate and create derivative works from and distribute these Submissions in any medium and through any method of distribution, transmission or display for any purpose whatsoever, commercial or otherwise, without compensation or any other obligation to the provider of the Submissions.

Collection of Information
Any personally identifiable information you may provide to Right at Home via this Site is protected solely by the Terms of Use. You hereby agree that information you send to us via this Site, whether your information or information you are sending on someone else’s behalf, cannot be guaranteed to remain entirely confidential and that we may use such information in conformity with the Terms of Use.  By providing us information via this Site, you are agreeing that we may use any ideas, concepts, know-how or other information you provide to us via this Site. You warrant that you will not provide any information or materials to us via this Site that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates proprietary or confidential information or yours or of others.

International Use
This Site is controlled, operated and administered by Right at Home from our offices within the United States of America. We make no representation that the information, content and documents on this Site are appropriate or available for use at locations outside of the United States and access to the information, content and documents on this Site from territories where any content is illegal is prohibited. You may not use this Site or export the information, content and documents on this Site in violation of U.S. export laws and regulations.

Termination of Usage
Right at Home may terminate or suspend your access to all or part of this Site, without notice, for any conduct that we, in our sole discretion, believe is disruptive to this Site or is in violation of any applicable law or the Terms of Use.

Applicable Law
Right at Home controls this Site from our offices within the State of Nebraska, United States of America. The laws applicable to the interpretation of these Terms of Use shall be the laws of the State of Nebraska, USA, without regard to any conflict of law provisions. If any provision within these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced.

Indemnification
You agree to defend and indemnify Right at Home from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought against us as a result of your wrongful use of this Site or your use of this Site in violation of the Terms and Conditions.

Disputes
You agree that any action at law or in equity arising out of or relating to the Terms of Use or your use of this Site shall be filed only in the state or federal courts of Douglas County, Nebraska, USA, and that you hereby consent and submit to the exclusive jurisdiction and venue of such courts. No action arising under or relating to the Terms of Use or this Site may be brought by either party more than one year after the cause of action has accrued.

Privacy Information, Availability and Payment
All prices displayed on this Site are quoted in U.S. dollars. Right at Home reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on this Site without incurring any obligations.
The receipt of an email order confirmation does not constitute the acceptance of an order. Prior to the acceptance of an order, verification of information, price and availability may be required.

Notices
“Right at Home” and “RAH Staffing” are our trademarks and/or service marks. All such trademarks, trade names and service marks are proprietary to us, and may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits us, without our written permission. All other trademarks, product names and company names and logos are the property of their respective owners.

How to Contact Us
Please feel free to contact Right at Home to resolve a complaint regarding any aspect of service relating to this Site.

e-mail: info@rightathome.net
Phone: 402.697.7537
U.S. Mail:
Right at Home, Inc.
Attn: Customer Service
11949 Q Street, Suite 100
Omaha, NE 68137